Vodafone, Cardinality.io and Google Cloud Launch UPM Platform

The new platform, Vodafone Unified Performance Management (UPM), provides Vodafone customers with an ever faster and more reliable mobile network experience. It is currently being rolled out in the eleven European countries where Vodafone operates and informing how Vodafone plans, integrates and manages its network over the next five years.

“As the needs of our more than 300 million mobile customers assess, our network will use this new platform,” said Johan Wibergh, Chief Technology Officer of Vodafone.

“It’s a global data center that gives us a real-time view of what’s happening anywhere on our network, uses our global scale to manage traffic growth more cheaply and efficiently at as customer data consumption increases by approximately 40% per year, and supports full automation of our network by 2025.”

Once live, Vodafone will be able to collect billions of network performance data points from a cloud data pool, using the new platform. It will replace over 100 existing network performance applications with a single cloud-based data source that can be optimized and analyzed using AI.

The platform will inform Vodafone’s 5G investment with the ability to identify areas of highest demand. It will also add capacity and integrate new network connectivity in response to major incidents, public and political events, manage energy efficiency and restore services after severe weather storms.

“Moving data to the cloud while providing governance across multiple on-premises sites is a huge challenge,” said Vivek Gupta, director of network and telecom partnerships, Google Cloud’s global telecom industry solutions.

“Cardinality.io’s tight integration with Google Cloud unlocks immense value for Vodafone as it seeks to deliver an unparalleled customer experience to its European subscriber base. »

To date, Vodafone has reported a drop in major network and IT incidents (70%) this year by simplifying and digitizing core operations. Over the next few years, it expects to resolve 80% of all end-to-end incidents without human intervention. This in turn frees up manpower to develop new products and services 50% faster, cheaper and at scale.

Vodafone UPM combines Google Cloud’s smart analytics portfolio and ML/AI tools with Cardinality.io’s telecommunications expertise and cloud-native DataOps and analytics platform. All data is transferred to Vodafone’s own data lake on site on servers in Europe.

“With Vodafone UPM, Cardinality.io provides the bridge to efficiently move data from multiple remote locations to a centralized Google Cloud data repository,” said Prashant Kumar, Chief Technology Officer and Co-Founder of Cardinality.io.

“Thanks to the data virtualization capabilities of the Cardinality.io platform, open API interfaces and microservices-based architecture, Vodafone can choose the third-party tools it prefers to create dashboards, reports and advanced analytics. »

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